Concierge services include shuttle bus arrangements; providing customers with information about places of entertainment, dining, and shopping; door and luggage assistance; delivering messages, letters, and parcels to the living room; guiding customers to use equipment in their rooms and public areas; coordinating with the security department to ensure customer safety, and many others.
Matterhorn collaborates with the unit specializing in providing laundry services for the leading 5-star hotels in Vietnam – EcoWash with the world’s most advanced laundry equipment imported directly from Germany (STAHL) and Italy (MAESTRELLI ENERGY, GHIDINI) with Matterhorn’s modern technology meeting all laundry technical standards: Blowing dry clothes keeps them in shape, which is especially important for designer clothes, suits, and high-end clothing. Matterhorn also offers free laundry for a certain amount for long-term tenants at Sunshine Group’s projects, in addition to many other benefits.
Matterhorn provides 5-star housekeeping services for the elite, intending to offer a comfortable and luxurious living space every day. Matterhorn is committed to bringing satisfaction in every smallest detail, ensuring the customers’ room is always clean, neat, and full of fragrance by focusing on professional staff training as well as high-class sanitary ware and products using safe and healthy products.
Understanding the importance of striking a balance between taking care of your home and having fun, Matterhorn provides a professional home maid service to customers in projects managed and operated by Matterhorn Hotels & Resorts and Sunshine Group. By offering comprehensive home care services such as house cleaning, elder care, babysitting, family cooking, laundry, and so on, Matterhorn aims to bring comfort to customers while also ensuring the privacy and safety of each owner.
Matterhorn offers in-room meal preparation with a premium menu recommended by leading nutritionists that includes a wide variety of delicious and healthy dishes. Each meal will be a “journey” of taste, prepared by famous talented chefs. Customers can sign up to use the service at any time of day or night, and Matterhorn’s staff is always ready to serve. Matterhorn provides customers with satisfaction that exceeds their expectations in each high-class service to elevate the experience to a new level.
